Please read these Terms & Conditions carefully before using the vip339 platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
By accessing, registering on, or using any part of the vip339 website located at vip339.app (the "Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions and any additional rules, policies, or guidelines published on the Platform from time to time, including without limitation the Privacy Policy, Responsible Gaming Policy, and any game-specific rules.
These Terms & Conditions apply to all users of the vip339 Platform, whether registered account holders, visitors, or any other person accessing any part of the site. If you are accessing the Platform on behalf of any organisation or entity, you represent and warrant that you have the authority to bind that organisation to these terms.
vip339 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. We will notify registered players of material changes via email or in-platform notification. It is your responsibility to review these terms periodically. Your continued use of the Platform after any such changes constitutes your acceptance of the updated terms.
To be eligible to register and use the vip339 Platform, you must satisfy all of the following conditions at the time of registration and at all times thereafter:
vip339 reserves the right to request documentary evidence of any of the above conditions at any time. Failure to provide satisfactory documentation within a reasonable period may result in suspension or permanent closure of your account.
Each individual may hold only one registered account on the vip339 Platform. The creation of multiple accounts by the same individual ("multi-accounting") is strictly prohibited and will result in the permanent suspension of all associated accounts and the forfeiture of any balances held therein.
When registering an account, you are required to provide accurate, complete, and current information including your full legal name, date of birth, and a valid Bangladeshi mobile number. You agree to update your account information promptly if any details change.
vip339 reserves the right to conduct Know Your Customer (KYC) and identity verification checks at any stage of the account lifecycle, including at registration, before processing withdrawals, or following any unusual account activity. You agree to cooperate fully with all such checks and to provide any documentation requested, including but not limited to national identification card, passport, proof of address, or proof of payment method ownership.
vip339 reserves the right to decline any registration application without providing a reason. The Platform does not accept registrations from certain jurisdictions as determined by vip339's internal compliance policies.
You are solely responsible for maintaining the confidentiality of your vip339 account credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any other person. vip339 will never ask you for your password via email, live chat, or any other communication channel.
You must notify the vip339 support team at [email protected] immediately if you suspect or become aware of any unauthorised access to your account. vip339 cannot be held liable for any losses arising from your failure to keep your credentials secure or from your sharing of credentials with a third party.
vip339 strongly recommends that all players enable two-factor authentication (2FA) via Account Settings. With 2FA enabled, a one-time password will be required in addition to your standard credentials at each login, significantly reducing the risk of unauthorised access.
Any activity occurring on your vip339 account — including bets placed, deposits made, and withdrawals requested — is your sole responsibility until you report a security breach to vip339 and the account is secured. vip339 reserves the right to investigate all reported security incidents before taking action and may temporarily freeze an account during the investigation period.
vip339 accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank transfer, City Bank transfer, USDT (TRC-20 and ERC-20), and Bitcoin (BTC). The availability of specific payment methods may vary and is subject to change without prior notice.
The minimum deposit amount is ৳100 via mobile wallet methods (bKash, Nagad, Rocket, Upay). Minimum deposit thresholds for other payment methods are displayed at the point of deposit. All deposits are credited to your vip339 account in real time or within the processing time displayed for the selected method.
Withdrawals may only be made to a payment method registered in your own name and previously used to make a deposit into your vip339 account, or to a verified alternative method approved by the vip339 payments team following a KYC review. Withdrawals to third-party accounts are not permitted under any circumstances.
vip339 targets a withdrawal processing time of under ten (10) minutes for bKash and Nagad requests submitted during standard operating conditions. Actual processing times may be longer during periods of high volume, system maintenance, or pending KYC verification.
From time to time, vip339 offers promotional bonuses to new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to individual promotion terms in addition to these general Terms & Conditions. In the event of any conflict between promotion-specific terms and these general terms, the promotion-specific terms shall prevail.
All bets and games on vip339 are governed by the specific rules published for each game or betting market on the Platform. Players are responsible for familiarising themselves with the applicable rules before placing any wager. Placing a bet constitutes acceptance of the rules for that bet type.
The following activities are strictly prohibited on the vip339 Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of all balances, and reporting to relevant authorities where legally required:
vip339 is committed to promoting responsible gaming and maintaining a safe environment for all players. We encourage all players to set personal limits that reflect their financial circumstances and to treat gambling as a form of entertainment rather than a source of income.
Every vip339 account includes the following responsible gaming tools, accessible via Account Settings at any time:
If you believe your gambling is causing harm to yourself or others, please contact the vip339 support team at [email protected] immediately. For further guidance, visit our dedicated Responsible Gaming page. Players aged 18 and above only. Please gamble responsibly.
All content on the vip339 Platform, including but not limited to the vip339 brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials, is the proprietary property of vip339 or its content licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming and entertainment purposes. This licence does not include any right to: reproduce, distribute, publicly display, create derivative works from, or commercially exploit any content on the Platform without the prior written consent of vip339.
Game content, including game software, graphics, and audio, is owned by the respective game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) and is licensed to vip339 for use on the Platform. All rights in such content are reserved by the respective studios.
vip339 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
vip339 uses industry-standard 256-bit SSL encryption to protect data transmitted between your device and the Platform. However, no method of electronic transmission or storage is completely secure, and vip339 cannot guarantee the absolute security of your data.
For full details on how vip339 collects, uses, stores, and shares your personal data, and for information on your data rights, please review the Privacy Policy.
vip339 aims to maintain Platform availability 24 hours a day, 7 days a week, 365 days a year. However, we do not warrant uninterrupted, error-free access to the Platform. The Platform may be temporarily unavailable due to scheduled or emergency maintenance, technical failures, third-party service disruptions, or events beyond vip339's reasonable control.
vip339 will endeavour to provide advance notice of scheduled maintenance via in-platform announcements. vip339 shall not be liable for any losses, missed betting opportunities, or inconvenience arising from Platform downtime, whether scheduled or unscheduled.
In the event that a game or betting session is interrupted by a technical fault on the vip339 side before a result is determined, the affected bet will be voided and the staked amount returned to your account. If a result has already been determined at the time of the interruption, the result stands.
To the fullest extent permitted by applicable law, vip339 and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any content, game, or service provided thereon.
vip339's total aggregate liability to you for any claim arising out of or in connection with these Terms & Conditions or your use of the Platform shall not exceed the total amount deposited by you into your vip339 account in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms & Conditions shall limit or exclude vip339's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by applicable law.
You acknowledge and agree that gambling involves risk and that you may lose all funds deposited into your vip339 account. vip339 accepts no responsibility for any financial losses you incur as a result of using the Platform.
vip339 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for any of the following reasons:
Upon account closure for cause, vip339 may withhold any balance pending investigation. Where an investigation confirms a breach, all balances may be forfeited. Where no breach is confirmed, legitimate account balances will be returned to the player via a verified payment method within a reasonable period.
You may close your vip339 account at any time by contacting support at [email protected]. Upon voluntary closure, your remaining balance (net of any applicable pending wagering requirements) will be paid out to your verified payment method.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of vip339. vip339 operates as an online platform serving the Bangladesh market and makes no representation that the Platform or its content is appropriate or available for use in any jurisdiction other than Bangladesh.
In the event of any dispute between you and vip339, we encourage you to contact our support team in the first instance at [email protected] to seek an informal resolution. vip339 is committed to addressing player concerns fairly, transparently, and in a timely manner.
vip339 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, vip339 will provide notice to registered players via email and/or in-platform notification at least seven (7) days before the changes take effect, except where immediate changes are required for legal, regulatory, security, or technical reasons.
The date of the most recent revision will always be displayed at the top of this document. If you do not agree to the amended terms, you must cease using the Platform and may request account closure. Your continued use of the Platform after the effective date of any amendments constitutes your acceptance of the updated Terms & Conditions.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the vip339 Platform, please contact our support team using the details below. Our team is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).
Please include your registered account username and a clear description of your query or complaint in all correspondence to help us resolve your matter as efficiently as possible. vip339 aims to acknowledge all support emails within four (4) hours and to provide a substantive response within one (1) business day.
A quick summary of the most important commitments vip339 makes to every player under these Terms & Conditions.
If anything in these Terms & Conditions is unclear, our support team at [email protected] is available around the clock in Bangladesh Standard Time. Ready to play? Explore the full vip339 platform — for adults aged 18 and above only.